Help Center

Product information and billing details guide

Where Can I Find Your Showroom?

What is the price range for your gowns?

The gowns in our collection typically range from $3000 to $11000 in price.

What are your store hours?

Monday – closed
Tuesday – Sunday 10:30 am – 6:30 pm

Is Booking an Appointment Necessary?

Yes, our showroom operates by appointment only. Secure your appointment through our website. During booking, you’ll answer a few questions, and the availability will be displayed on the calendar.

How can i schedule an appointment?

Appointments can be booked via phone call, email, or our website.
Phone: +1 (424) 204-9665
E-mail: wona.losangeles@gmail.com
Online: https://wona-la.com/appointment/

Is there an appointment fee?

No, appointments are free to book. However, we collect card details in case of a no-show or cancellation within 24 hours of the appointment.

How should i prepare for my appointment?

Feel free to browse gowns on our website before your visit and compile a list of dresses you wish to try. Alternatively, your consultant will select gowns based on your preferences. Bring appropriate undergarments for trying on dresses.

Can i take photos during the appointment?

Absolutely! Feel free to take photos to help you remember the dresses you try on.

Can I purchase a dress from stock or must order?

All our bridal gowns are custom-made. We have a small selection of off-the-rack gowns in our “Sample Sale” section on the website.

Do you offer alterations?

We recommend a skilled seamstress for alterations. Their fees and services will be arranged directly. Most dresses require 2-3 fittings. If you’re not in New York, we can ship the gown for local fittings.

Can i buy a dress online?

Yes, you can order a dress online. If interested, please contact us via email.

When should i order my wedding dress?

Begin the gown search about 10-12 months before your wedding date. Production usually takes 4-7 months, leaving time for alterations.

Do you have plus size samples?

Most gowns can be tried on in a size 42 (US 8-10). We carry sizes 38-50, and we can order any size needed.

How many guests can i bring?

The bride can bring up to 4 guests. Virtual attendance through FaceTime or Zoom is also welcomed.

What payment options are available?

We accept credit cards, cash, and Apple Pay for dress payments.

Complimentary Veil
A Special from WONÀ LA

Receive a complimentary evening dress with every wedding dress purchase of $5,000 or more at our WONÀ Concept LA boutique.

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Be different — be yourself with WONÀ
Special Gift
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