FAQ

Help Center

Product information and billing details guide

Where Can I Find Your Showroom?

What is the price range for your gowns?

The gowns in our collection typically range from $3000 to $11000 in price.

What are your store hours?

Monday – closed
Tuesday – Sunday 10:30 am – 6:30 pm

Is Booking an Appointment Necessary?

Yes, our showroom operates by appointment only. Secure your appointment through our website. During booking, you’ll answer a few questions, and the availability will be displayed on the calendar.

How can i schedule an appointment?

Appointments can be booked via phone call, email, or our website.
Phone: +1 (424) 204-9665
E-mail: wona.losangeles@gmail.com
Online: https://wona-la.com/appointment/

Is there an appointment fee?

No, appointments are free to book. However, we collect card details in case of a no-show or cancellation within 24 hours of the appointment.

How should i prepare for my appointment?

Feel free to browse gowns on our website before your visit and compile a list of dresses you wish to try. Alternatively, your consultant will select gowns based on your preferences. Bring appropriate undergarments for trying on dresses.

Can i take photos during the appointment?

Absolutely! Feel free to take photos to help you remember the dresses you try on.

Can I purchase a dress from stock or must order?

All our bridal gowns are custom-made. We have a small selection of off-the-rack gowns in our “Sample Sale” section on the website.

Do you offer alterations?

We recommend a skilled seamstress for alterations. Their fees and services will be arranged directly. Most dresses require 2-3 fittings. If you’re not in New York, we can ship the gown for local fittings.

Can i buy a dress online?

Yes, you can order a dress online. If interested, please contact us via email.

When should i order my wedding dress?

Begin the gown search about 10-12 months before your wedding date. Production usually takes 4-7 months, leaving time for alterations.

Do you have plus size samples?

Most gowns can be tried on in a size 42 (US 8-10). We carry sizes 38-50, and we can order any size needed.

How many guests can i bring?

The bride can bring up to 4 guests. Virtual attendance through FaceTime or Zoom is also welcomed.

What payment options are available?

We accept credit cards, cash, and Apple Pay for dress payments.

Sample Sale
Quality You Love, Prices You’ll Love More

Enjoy up to 60% off! Book your fitting now, or browse our 2025 collection if you want to see the latest styles.

Sale Selections Book an Appointment

Limited time only: November 18–29
Sample Sale
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